FAQs

How can I pay my order?

I only accept payments via credit card.

Do you ship worldwide?, how much it cost?

Yes. I ship worldwide.

The prices are between 7-31 USD (depends on the conuntry and weight)

Shipping times:

If is not pre-order (pre-orders takes about 15-20 days) I will send you the piece in 5 days via registered mail with tracking number

Once sent, the delivery times are:

  • Spain: 3 working days.
  • Europe: 5-15 working days.
  • Outside Europe (EEUU, Canada…): 15-25 working days.

Do you make custom orders?

No, sorry. I don’t make custom request of any kind for know.

What do you use to make your toys?

The materials I use are always in the descripcion of every listing.

Can I return my order?

I will only exchange or refund your item if it is damaged or lost. I do not offer refunds for buyers remorse.

Do you make all the items in the shop?

Except for the pins and patches, all the products are designed and made entirely by me at my studio.

 

Question, comment, or problem? Contact me! paola@misslittlezombie.com